I had an awesome experience and the staff were very professional and courteous.
First off let me say, I was a complete skeptic when I started this process. I had never known anyone to purchase a car through a broker so needless to say I had questions. However for every question or worry I may have had the answer was Lacretia. It was so refreshing to have someone in our community that’s genuine and not trying to take advantage of others. I strongly recommend her service, to any and everyone. The level of professionalism is unmatched, and once again Lacretia is the secret behind Matrixx Auto Group’s success. I told her what I wanted and she went after it, even got something newer than what I was asking for. Please listen when I say, it is definitely worth your time!! Thanks again Lacretia, and the entire team there at Matrixx. I will definitely be back for my next vehicle purchase!!
Sincerely,
Donovan
Noir Sharpe LLC
It was a great experience.I got everything I was looking for and more.Got a good SUV with low miles,with bad credit ,and got a low car note and a 2 year warranty.I tell everyone about my experience.I tell everyone to go.
I had limited cash, and was looking for a Chevy Tahoe. Matrixx Auto Group informed me of my options and worked with my budget. Thanks to them I am now in the vehicle I wanted, and best of all they kept me in my budget.!!!:)
Matrix auto goes above and beyond to make your buying experience a pleasure and Lacretia is A++++ WISH I COULD GIVE MORE STARS.
The customer service was above and beyond what I've encountered anywhere. Lacretia guided me through the credit application process, helped me pick out a vehicle within my budget, was honest about each vehicle's history and gave me a loaner vehicle while the one I purchased was getting a sunroof installed. I've never had such an easy car buying experience, I have and I would recommend them to anyone.
Lacretia is a trustworthy person to do business with. Her knowledge of the car industry and the pride she takes in her work is very evident. I would recommend anyone looking for a used car to check out Matrixx Auto
So happy with the customer service and quality vehicle we received at Matrixx Auto Group! So responsive, took care of everything we needed and very friendly. Will use them again!!!!!!
After an accident and trying to replace your vehicle can be an overwhelming experience. Thanks to Matrixx Auto Group this was made easier than expected with the awesome services I received. The staff were professional, friendly and confident which showed in everything they did.
I recently used Matrix Auto Group for the purchase of our 2015 Hyundai Santa Fe. I have never used an auto concierge/broker before, but now that I have, I will never buy a car again without calling Matrix first. From start to finish, Lecretia was professional, intelligent and diligent in finding us the right car at a great price. Her advice was extremely helpful and I will send all of my friends and family her way when they are looking for a car. Thank you for your great service.
~David Glass
The easiest and most professional car buying experience in my entire life! No pressure, gets you what you want in the budget you need and follows up to make sure everything is still ok!
If you’re looking for something specific, contact Matrixx Auto Group and they’ll find it! Thank you for everything and I’ll be back!
You stood by me the entire way through the process. You are that professional family member. Please keep doing your amazing work.
My experience with Sharon was great . I told her what I had and what I wanted and she made it happen. She did everything to make sure I was satisfied and walked away with the car that I wanted. She also made me feel like I was family, so friendly and welcoming. I'm defiantly going back for my next car! 👍👍👍
This was the best car buying experience I have ever had. The owner explains everything to you. She also makes you feel like family. Customer service is #1. I will recommend Matrixx Auto Group to everyone. Danita
The most reliable auto sales consultant there is, whatever questions or concerns you’d have, she’ll answer.
Lacretia was so transparent throughout the entire process and even flew out of state to make sure the transaction went smoothly.
If you’re thinking of working with another specialist, do yourself a favor and drop them. Go with Lacretia.
I went into Matrixx Auto Group with a negative attitude and went out with a big smile. Thanks you Antonio and Lacretia lots for all of your help
Excellent customer service! They got me exactly what I was looking for in a timely matter. This was the easiest car buying experience I've ever had. Definitely purchasing all my future cars from them!
Lacretia is a BEAST!!
Matrixx auto group has been one of the most seamless and transparent automotive places I have dealt with. Nothing is hidden..the process is what what it should be across all dealerships. Lacretia Carroll is quite knowledgeable and a refreshing addition to auto sales. Visit Matrixx auto group for your next vehicle purchase.. you won’t be disappointed.
Lacetria is amazing she is dependable and has had my back from the beginning thank you for giving me another chance at being better and to build my credit.
Matrix Auto group was so good to me they found me the car that i needed! Great customer service !! I will definitely recommend if you need a good reliable car this is the place for you!
Mr Howard showed so much patience with me while deciding on the vehicle that I wanted . He kept me updated daily on different vehicles that was in my price range.I know at times I was a little indecisive about my choice of vehicle, but Mr Howard came through. Thank you to Matrixx Auto Group for my Mercedes ,I love it
If you are in the market for a car, Matrixx Auto Group is THE way to go! Service was impeccable from start to finish. They are very professional, thorough, and really care about the needs of their customers. They go out of their way to get things done, as well. I will definitely recommend my family and friends
